Service Centre Coordinator - Marton
What we can offer you!
When you join us, you can look forward to a rewarding career full of opportunities to develop, along with a positive and supportive work environment. We do this through:
- Positive focus on employee health, wellness and wellbeing.
- Providing you with your birthday off, and an extra week leave after 2 years of service
- Flexible family friendly work environment
- Ongoing professional and functional development and opportunities across the organisation to grow, specialise or diversify your skills.
- A supportive and social work environment across the organisation
- Life insurance plus other wellbeing benefits for all permanent staff
The role
Are you passionate for delivering outstanding Customer Service, able to multi-task and respond to changing demands effortlessly and looking for a new varied and challenging work environment?
We are looking for someone to join our Customer Services Team, based in Marton as the Service Centre Coordinator for a permanent part time role. You will be working from 10am to 2pm Monday to Friday. We are looking for someone with the flexibility to extend hours during our busy season. You will join a team that is the first point of contact for a fast-paced, dynamic organisation that’s really making a difference to the Horizons Region and being the front of house face at our Marton office as well as some admin support for the location.
As part of the wider Customer Services team you will work side-by-side with the team, undertaking friendly, efficient and well-informed customer service to internal and external customers. In addition to this, you will also work with our leaders to ensure that the team is meeting internal requirements, fostering relationships with these leaders, developing and maintaining service initiatives, and being part of the team’s success!
You will be involved in the delivery of first class customer service face-to-face and over the phone, providing front line assistance on everything from trapping possums to interpreting flood level data, and lots more besides!
About you
You will be positive, assertive, computer literate and willing to continuously develop your skills and knowledge in a supportive team environment. Having experience in customer services with a communication and people skills is a must.
Applications close 5pm Sunday 16 February 2025.
About us
The Horizons region extends over 22,200km2 – from Ruapehu in the north and Horowhenua in the south, to Whanganui in the west and Tararua in the east. Our purpose is to work with and for our community in the use and protection of our environment, managing our precious resources of land, air and water; as well as public transport and a key role in emergency management. At Horizons Regional Council we work to make our region a healthy environment where people are thriving, including our staff.
